About : Guaranteed, Return, Refund, Exchanged, Not Similar Make,
                Free Extender, Free Gift Box/Purse,              
                Tips  of  Smart  Shipping and  Reduce/Save  Cost ,
                Tips  of  Smart  Joint  Purchase and  Sharing  Shipping Cost.  
                Delivery, Shipment, Shipping,
                How  To  Order, The  Payment.            

Turquoise, Filigree  Royal Java Replica, Necklace

Dear  Guests,

Please  purchase  and  place  order  after  you  had  read  this  Customer Service  and Our Policy, and  the  other  Important and Useful Information Pages  on  this  RossAtelier.com. It will  help  and  give  benefit  to  you.

Feel  free  to  contact us  at:rossatelier@gmail.com
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*Guaranteed, Return, Refund,  Exchanged, No  Will  Be  Alike, Free Extender, Free Gift Box/Purse.

Ross  only  made  one-of-a-kind  piece  of  handmade, handcrafted  art-to-wear jewelry.

All  RossAtelier.com  jewelry  have  one  year  warranty/guaranty  to  repaired.
If  you  are  not  completely  satisfied  with  your  purchased, maximum  in  30 days  after wehad sent it to  you, we  will  kindly  offer  a  return, a  full  refund, with  no questioned.
Please  do  keep  our  original  “label” or “ sticker” on it when return  it.
The  refund  will  be  made  after  we  had  fully received  the  return  thing  with  its original  label  or  sticker  on  it.(Still  in  our  original  condition).  


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If there's any shipping  fee,  it will be  yours.
Please  double  check  to  make  sure  you  are  sending  us  your  correct  name  and mailing address  with  the  Postal  Code.

We  cannot  take  responsibility  for  your  own  mismanaged and for  the  lost  package.
Tear, abuse  and  loss  of  stones, beads, adornment, findings  and  other  lost/damage material  are  not  covered.

Please  do  read, watch, and  study  carefully  and  ask  questions,  before  you  purchased.

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We  have  exchanged  service  for  the  returned  items.
Ross  provide  also  free  common  metal  extender  for  necklace  and  bracelet maximum 2”. To make  it longer or shorter. Inform  us  when ordering.
Please  feel  free  to  email us at :rossatelier@gmail.com or ross@rossatelier.com ;
                                                                                                              
Every  jewelry  and  small  items  will  deliver  in  a  complimentary  cute  Gift  Box  or  (Batik motif ) Purse, as  a  free  service. Style  might  be  vary. And  will be covered with  addressed envelope.

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*Tips  About  Smart  Purchased  and  Reduced/Save  Cost

-Shipping  Cost  depend  on  order  Size, Weight, and  Destination. But you will have FREE SHIPPING if your purchase over US$ 175,-

Like  all  air  shipping  method  which  use  weight  method  for  the  small  package, the  door to door  service, special mail post, and  EMS (Express Mail Service) package, had  its minimum weight range Usually  for  the  door  to  door  courier service, the  minimum  weight,
500 gram/package. EMS minimum  weight, 250 gram /package.

But, as  usually, and  without  realizing it,  we  used  to  pay  the  full  price  for  the  empty space  and  the  left-over  weight  of  the  package.

Herewith  I  will  suggest  you  a  smart  and  efficient  purchased.  Where  in  the  same time , would make  it  efficiently  and  saving/reduce  your  shipping  cost.

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*Reduce/Saving  Your  Shipping  Cost.

Be  wise  and  be  smart. We  suggest  you  to  fill  the  ‘empty’  space  of  your  package  or  the  left over  weight, on  your  order,  to  gain  (get benefit)  the   shipping cost.
Allow  me  to suggest  you  this  following  smart  idea  as  below, just as  a  sample.

Let  say  the  minimum   shipment  is  500 gram (included  the  packing material), while  your purchased (+ packing) only 300 gram (or less). Meaning, you  had  paid  a  full  price  for  the  left  over  weight  and  the  empty  space.
I’ll  give  you  idea, to  purchased  an  additional  item  to  make  it  altogether  into  (like) 490 gram  order, included  the  wrapping. So  you  can  gain  cost, in  weight  and  space  cost.

Or  perhaps  you  purchased (+ packing) is  just  750 gram  weight  but  you  have  to  pay for 1000  gram  weight  price. I‘ll  give  you  idea  to  purchased  an  additional  items  to  make it  into  950 gram – 990  gram  order,  included  the  wrapping. So  you  can  gain and  get  benefit  in  weight  cost  of  the  1000 gram  weight, by  your additional  purchased.

Let’s  say, you  will  order  for  earrings  or  other  items  that  used  to  have  the  lighter weight. For example, if  you  just order  one  light  pair of earrings, means, it  still  left  empty  room/ weight.
Kindly  make  an additional  other  items  to  fulfill  the  weight  charge. You can ask someone to 'complete' the weight and the empty room of package. Kindly ask your friend to make order with you in the same time. (see further the below info)

Another   example, if you order a bag, you  can  used  the  empty  room  of  the  bag  for  a  smaller item, a light weight blouse, a scraf, or  jewelry. All  the  purchased  items  will  be  inform  to  the shipping  agent.

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The  Free  Gift Box/Purse  had  it  certain  weight, about 10  gram  to  50 gram, depend  on  the wrapping material  and  its  size. We will  inform  you.

If  you  prefer to  need  more  items for  your purchased, you may release our  free  gift box/purse. And  we will  substitute  it  in  a save  plastic  wrap covered  with bigger envelope. Suits yourself.

If  you  prefer  to  send  via  regular post  office  wrap, with or  without  the  free  Gift Box/Purse, you  can  ask  us   to  put  your  order  in  a  common  regular (and safe ) wrapping  inside  and  covered  with  bigger  envelope, without the free box.

Your  order  in  the (small) Gift Box/Purse  will  also  cover  and send  in  an  bigger  envelope.It’s  very  important  to  us  to  wrap  and  send  your  purchase  in  save condition.

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We will deliver your order by regular airmail or EMS. But you  are  free  to  choose  the  shipping, the  shipment, and  the wrapping. Door  to  door  courier  service, EMS, registered  mail, or  common  regular  air  postal. With  or  without  the  free  Gift  wrapping.
Feel  free  to  email  us at: rossatelier@gmail.com or ross@rossjewels.com;
SMS 62 21 818 32 38 34

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            *Tips  of  Smart  Efficient  Joint  Purchased,  and
Sharing  Shipping  Cost

Herewith  allow  me  to  suggest  you  a  smart  and  efficient   joint   purchased. And  in  the  same  time, it  will  reduce  your  shipping  cost.

As  usually,  you  never realize  if  you  have  paid  a  full  payment  for  the  less  weight  and  the  empty  room  of  your  package.
Be  wise. Fill  your  ‘empty’  space  now, and  get  benefit  your  shipping cost.

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Allow  me  to  pictured  this  following  smart  and wise  idea, to   ‘fill’  your  empty space  and  weight.

Kindly  ask  your  loving  people  or  your  best  friends, to  fill  in  your  empty  space  by ordering  the  rest  purchased  as  a  smart  joint  purchased  and  sharing/ saving  your  shipping  cost.

In  this  method, you  can  share  the  shipping  cost  with  your  friends. Every  one  of  you  will  save  the  shipping  cost,  in  the  same  time. Means, you  share  the  shipping  cost  with  your  friend. Will  make  everybody  happy  and  get benefit.
You  don’t  have  to  mention  to  us,  whether  this  is  your  own  private  purchased  or  a joint purchased, it’s  your  own  internal’s.
Ross Atelier  receive  only one purchaser name and  one  payment, just  from  you only.

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*How  To Order  & Payment

Ross’  bank  account  number  would  be  inform  to  you,  the  purchaser, after you had  placed  your  Order and gave your address.
Please  double  check  to  make  sure  you  are  sending  us  your  correct  mailing  address. And  the  correct  Postal  Code.

Make  yourself  clear  and  well  understand  before  you  send  your  payment. Especially for  your  first  time  order. 

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*The  Payment

Please  inform  Ross  before  and  after  placed  order. And  kindly  inform Ross  earlier  what  kind  of  payment  (and shipment )you  will  use.

You  can  send  your  purchased  payment (included  the  shipping  fee  and  other  charges) through  Wire  Transferred /TT  Bank  Payment, Money Order or  by ATM. (If  our country  is  available for seller, we  are  eager to  use  PayPal).

All  charges  should  be  Full  Pre-Paid.

When  your  full  payment  had  transferred  and  captured  to  our  Bank  Account  or   we  had  fully  received, your  purchasing  is  confirmed.
 
All  order  are  confirmed  upon  receipt.

All  kind  of  funds  and  payment ( order, purchase, and shipping  fee, etc) will need  to  be transferred  and  captured  to  my  Bank account  by  Bank TT , Money Order or ATM, or   had  reach in our  hand  within  48 hours. Or  the  order  will  be  cancel.


Tax  and  the  Custom  fee  or  others  fee  might  be  charged  in  your  country. Please check your  Custom  office. All  taxes  and  custom  fee  or  any  other  fees  in  your country, will  be the  customer / purchaser  responsibility.

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Right  after  you  had  sent  the  payment, please  directly  inform/confirm  Ross   the  amount the purchased  item(s),  the  date  of  transfer,  your  bank  name and  account  number,  via  my  Email  and  SMS  as  well.( Cross  confirmation).


About  your  sent  payment, please  inform  Ross  directly  soon  by  email at :rossatelier@gmail.com or ross@rossatelier.com and  directly send SMS  to  mobile : 62 21 818 32 38 34
(Local  SMS : 0818 32 38 34).
We  will  contact  you  back  soon  via  email/ SMS.  And  send  the  Routing  of  your  parcel.

When  full  payment  had  fully  transferred  through  our  bank  account/TT, or  via  ATM,  and had  been  captured  in  our  bank  account, or  into  our  hand, the  purchasing  is  confirmed.

Everything  about  your  payment, please  email  us at :rossatelier@gmail.com or ross@rossatelier.com and SMS: 62 21 818 32 38 34 as well

If  you  had  already  send  your  fully  payment  kindly  inform  me  via  those Emails and  SMS  to  mobile : 62 21 818. 32 38 34 (Local  SMS : 0818 32 38 34) for  the  double  cross  confirmation.

This  method  just  to  help  both  of  us  to  make  your  purchasing  and  the  delivery  much  faster  and  secure.

   
                                                                  
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*Delivery / Shipment / Shipping

Your  available  orders  will  be  shipped  within  48-72 hours  after  your  payment  and  all  charges  had  fully  captured. And we will  also directly  inform  you  when your parcel  had  been sent.

We  will  do  our best  to  serve  you  the very best. The  sooner  the  better.

We  ship  orders   from  Jakarta, Indonesia, using  air mail post or EMS post  
But You are free to choose your  shipment and shipping  payment. The regular mail shipment or the door to door courier service.

                                                                                                                                                                   
We  are  happy  to  answer questions, and  your  purchasing  and  shipping  questions.

Please, do not  hesitate  to  contact  me  at : rossatelier@gmail.com or ross@rossatelier.com, and SMS  me  to  mobile : 62 21 818. 32 38 34 (Local  SMS : 0818 32 38 34). 
Or  phone  on : 62 21 966 846 51.(Please send me a SMS, before you make a phone call. I am delighted to serve you personally).

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Right after you had send your Order via Email, please kindly send me also your NAME, ADDRESS/COUNTRY, the ITEM(s) your Purchased, the PRICE of the each item, the PAYMENT method, and the type of SHIPMENT & SHIPPING you prefer, via SMS to me (62 21 818 32 38 34)

This Costumer Service (ordering,purchasing,shipment, shipping, and payment method), are also available to other Ross' sites, like the http://chantikjewels.wordpress.com

Your privacy and your email address is very important to us. We do respect You.
Your privacy,your phone  and  your email, will never be shared to anybody.


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Sincerely Yours,
Ross T Nugroho

I Do Happy to Hear from You.

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Thank You So Much For Being My Visitor, My Customer, and My Friend.

Please do come again and check back  RossAtelier.com ; with its Info pages  and BLOG periodically, as more  new creations and  information  may added  for  you.

May all my jewelries, accessories, arts and crafts on RossAtelier.com  galleries  would  bring  you the Beauty, Love and  Peace. For  Your  Happiness, Fortune, and Good Luck.

Happy Shopping.

Decided with Your Heart. Purchase with Confidence.

I do hope you also will be happy, enjoy and feeling beloved, wearing my jewelries and  accessories as I am  also being so  happy ,enjoy and feeling love while hunting, searching, collecting, providing and making them for you.

ROSS ATELIER.com  SHOPPING GALLERIES :
Necklace / Bracelet/ Earrings/ Brooch, Ring/ Beaded Book Mark,Gift/Bag, Belt /Cluster Charms / Archive/ Fine Art Painting/ Clothing

  Thank  You  So  Much  For  Your  Visit  and  Your  Time.

   “Terima Kasih”  for  Knowing  Indonesia and  RossAtelier.com  Much  Closer. 

When You Like My Website, My Blog, My Work, Please Do Tell Your Friends.    
When You Have Comment  About My Work, My Blog, My Website, Please Do Tell Me.

We do respect  You. Your privacy, your phone  and your email.

COMPLIMENTARY GIFT BOX / Purse    
For Every Cute  Delivery  to You    (Style may be varied)

                       http://www.rossatelier.com by  Ross T Nugroho
                       South of Jakarta, Indonesia.    
                       Ph: 62.21. 966 846 51.
                       SMS mobile :62.21. 818. 32 38 34
                       (Local  SMS : 0818.32 38 34).
                       (Address gladly provided upon request /when check out)                          
                       Email Me:rossatelier@gmail.com or ross@rossatelier.com  

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Jewelry Design and Photo on RossAtelier.com made by : Ross T Nugroho (otherwise been quoted)

ORDER Something SPECIAL 'n UNIQUE For YOU, Straight From The OtherSide of GLOBE!
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FREE Crafted Purse/Gift Box

 RossAtelier.com Handmade, handcrafted designer artisan  jewelry, one of a kind beaded jewelry, unique, ethnic, fashion, custom jewelry, gemstone, semiprescious stone, fossil, agate, lampwork glassbead, crystal, swarovski, mother of pearl, fresh water pearl, seashell, glass pearl, royal replica adornment, filigree, java bead, bali bead, old coin, sterling silver, plated, alloy, vermeil, stainless steel jewelry, hand embroidered and natural bag , cloth bag, crafters ethnic  bag, belt, necklace, bracelet, earrings, cfted jewelry and accessories,. GuaCiCrCUSTOMER  SERVICE Cunteed.  Free cute gift  box / purse.
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CUSTOMER  SERVICE  Page

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